Wednesday, December 5, 2012

m-Library Support Project > End of Project Survey – Barriers/Challenges to Implementation

As can be seen from the graph, resource constraints are experienced by the majority of respondents (79%), with infrastructure/policy constraints being experience from almost half of respondents (47%). Other barriers and challenges were also present to a varying degree, and some added other barriers, including:
  • Traditional mindset of library staff/management resulting in risk averse culture and a steep learning curve if staff were to get involved
  • Vendors investing in separate apps rather than supporting access via library websites
  • Lack of third party support for mobile resources (e.g. catalogue, e-journals and databases)
When asked what the primary barrier was, the following pie chart shows the results:

Primary barrier to utilising mobile technologies
Primary barrier to utilising mobile technologies

As shown, resource constraints are the primary barrier for a large proportion (46%) of respondents. Infrastructure/policy constraints are the primary barrier for 17% of respondents, whilst licensing concerns, lack of technical support and not an organisation priority are also primary barriers for over 5% of respondents each.

A number of solutions were suggested to overcome barriers and challenges to utilising mobile technologies. These included:

  • Quick wins/low cost solutions
  • Demonstrating a clear business case
  • Staff changes (additional staffing or re-assigning staff duties)
  • Partnerships (internal and external)
  • Staff training
  • Learn from best practice of other libraries
  • Outsourcing

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